Instances are a way for large enterprises to support an appropriate separation of data access between different groups or subsidiaries while at the same time providing a global, enterprise perspective.

Navigating to the Instances screen

  • Navigate to the Settings screen
  • Click on Instances

In the short video below we show you how to navigate to the Instances screen

Creating Instances

  • Select Add Instance
  • Type in the name
  • Click on Create

The short video below shows you how to create an instance

Adding Users to Instances

There are two ways of adding users to Instances:

  • While adding a new user to your Comparative Agility account
    • Open Settings
    • Locate Users
    • Click on Invite a User
    • Fill out the fields
    • Select the Instance from the dropdown menu
    • Click on Invite

In the video below we show you how to add an Instance while adding a new user

To learn more about adding new users to your Comparative Agility account, please visit our Help Center article Adding New Users.

  • Adding already existing users to Instances
    • Click on Settings
    • Open Users
    • Locate the User you would like to apply changes to
    • Choose the Instance from the dropdown menu

The short video below shows how to add an Instance to already existing users

Editing and Deleting Instances

In case you would like to change the Instance name, simply:

  • Open Settings
  • Navigate to Instances
  • Click on the three dots next to the desired Instance
  • Select the Update button

In the short video below we show you how to change the Instance name

However, at this moment, due to the protection and integrity of the data of our users, we do not offer an option to delete instances.

Note: If you have the need to delete your instances, please contact us at support@comparativeagility.com and we will be more than happy to help you with this matter.

Add team limit

In case you would like to limit how many teams an instance can use, simply:

  • Click on the three dots next to the desired Instance
  • Open Change teams limit option
  • Add quantity
  • Click on Confirm

The short video below shows you how to add team limit

Note: This feature allows you to ensure that a single instance won’t exceed the allotted number of teams, enabling you to distribute them evenly as needed.

If you ever need any assistance or have any questions please reach out to our support team at support@comparativeagility.com and we will be more than happy to assist you.





If you require any further information, please send us an email and we will get back to you right away!