Your SAFe ID is an essential identifier, allowing you to access premium features and 5 free teams in Comparative Agility, below are the steps that show you how to find your SAFe ID: Step 1: Log in to SAFe Studio Ensure you are logged in to your SAFe Studio account using your credentials. Step 2: […]
Support & Billing
This section is dedicated to the support, billing and subscription topics.
You already answered this survey ! (What to do?)
If the message “You already answered this survey !“, as in the picture below, pops up for one of your team members, don’t worry we have a quick solution for you. This is what you can do. Select your capability and click on ‘Copy Link’ option […]
What support options are available?
We provide the following support options: a) An interactive user guide is available for all users who signup to Comparative Agility. b) Personalized e-mail support and webinars are available for users with premium accounts. c) Enterprise users, in addition to priority e-mail support, webinars and phone hotline, will receive additional 1:1 guidance on how to […]
What are your billing cycles and payment options?
Due to the nature of our services, we only offer annual billing cycle. We accept payments using all major credit cards, or you can also request an invoice.
How I can renew or cancel my subscription?
Your account billing date is set on the day you first buy premium subscription and your subscription will be renewed automatically on expiration date. All the information related to your subscription, including renewal date, cancelation and payment receipt, is under the Settings/Subscription section. To access Subscription section: 1. Log in to your Comparative Agility account […]
Do I need to pay additional taxes or VAT?
You will not need to pay any additional charges, fees and/or taxes.