This article will guide you through the steps of using the Satisfaction Index survey. Promoter Feedback survey measures how satisfied customers are with a company’s products, services, or overall experience. By gathering feedback on key aspects of customer interactions, the CSI provides a clear score that helps identify areas for improvement and track satisfaction levels […]
General
This section provides information on all general topics.
Your Index and Percentile
Your Index and Percentile show how your organization’s adaptability and performance compare to others. These numbers come from the World and Industry Indexes, which use data from thousands of teams around the world. This gives you a better understanding of how your team performs in different assessments compared to others. Your Index Your Index measures […]
Managing Capabilites
Managing capabilities in Comparative Agility allows you to customize and fine-tune your assessment process according to your organization’s needs. This article provides a comprehensive guide on how to manage capabilities effectively. Content Capabilities Screen Enabling or Disabling Capabilities Configure Capability Preview Statements Select Categories Exploring Capability Details Create New from Template Download Questions Export data […]
Comparative Agility Apps
This article will guide you through managing access permissions at the instance level for all Comparative Agility Apps. Discover how to effectively use the world’s largest agile assessment tool and a dedicated module designed to support your growth. Navigating to the App Management Screen Navigate to the Settings Open App Management In the short video […]
Creating and Managing Action Items
The Action Item feature allows you to track both scheduled tasks and completed activities, helping you keep track of progress and improvements. This article will guide you through creating and managing Action Items. Navigating to the Action Items Action Items can be added in two ways: Structure Screen While on the Structure Screen, locate the […]
Integrations
The Integrations Screen in Comparative Agility provides a powerful toolset for enhancing your workflow by enabling API access and integrating with other platforms. By activating API access, you can interface with a variety of external systems, ensuring seamless data exchange and improved operational efficiency. Incorporate the Jira plugin to streamline tasks and issue tracking. Navigating […]
Users Screen
The user screen is where you can add new and manage users. This article will guide you through all the options available in the User screen in the Comparative Agility account. Navigating to the Users Screen Open Settings Click on Users In the short video below we show you how to navigate to the Users […]
Lock organization’s capabilities
This article will guide you on how to lock an organization’s capabilities. With this feature, you are restricting users from enabling capabilities and only permitting access to pre-approved ones. Navigating to the Capabilities screen Open Settings Click on the Capabilities In the short video below we show you how to navigate to the Capabilities screen […]
Jira Integration
The Jira plugin enables your teams to take advantage of analytical insights, decide on the next steps, and integrate improvement items straight into your JIRA’s team backlog. Having trusted data to track whether you are improving how you work is crucial; this plugin will close the loop between ambition and action. Install Jira plugin To […]
Enable VS Publish your capability
Publish Capability When a user creates a custom capability, it begins as private or unpublished. The user who is the capability owner can enable it for themselves, add it to a team, and work with it as they would with any other capability. However, during this private phase, other users won’t be able to see […]