This article will guide you through creating a custom survey, which will give you a fully customized experience for all your needs in terms of creating a survey. Besides custom surveys, we have a variety of genuine surveys, created by domain experts and validated by data scientists.

Create your own Capability

  • Open Custom Capability
  • Choose from Start from existing capability or Start with a blank canvas
  • Edit, add, or delete statements, recommendations, and tooltips
  • Create your own Capability

The short video below shows you how to start creating your own Capability

Create new Capability from Template

The functionality that allows you to create a new capability or edit an existing one can also be accessed as follows:

  • Select Settings
  • Within Settings, proceed to click on Capabilities
  • Locate the Capability you wish to edit and click on More Actions
  • Choose the Create New from Template option

In the short video below we show you how to navigate to the Create New from Template option

Navigation panel

Sorting the Statements

When you hover over the left side of each statement, you will notice up and down arrows. These arrows enable you to move the statement either up or down. This feature is also accessible for characteristics and dimensions.

The short video below shows you how to sort statements and categories

Adding Tooltips

Tooltips can be utilized to provide additional information about statements to survey respondents, thereby enabling them to answer questions more accurately. By clicking on the tooltip icon, a new window will pop up, allowing you to enter the necessary information. Within this window, you also have the option to upload an image and delete the existing tooltip.

In the short video below we show you how to add a tooltip to your statement

Removing Connection to the World Index

By default, each statement in our genuine surveys is linked to the World Index. This option allows you to remove that connection and set your own Average Value instead. Please note that once this connection is removed, it cannot be reestablished.

The short video below shows you how to disconnect from the Comparative Agility World Index

Adding a New Statement

Clicking on the + icon gives you the option to create a new statement. After entering your statement and clicking Done, you will be presented with the same set of options available for all other statements. Additionally, there’s an option to specify the Average Value. This value is crucial for benchmarking and should be viewed as a starting point; it will automatically adjust in response to collected feedback.

In the short video below we show you how to add a statement (question) and add the Average Value to it 

Editing the Text of a Statement

This feature allows you to alter the wording of the statement to more closely align with your company’s terminology while keeping its connection to the World Index for benchmarking purposes. This functionality also applies to Dimensions and Characteristics.

The short video below shows you how to edit a statement and the name of a dimension

Editing Anchors

By clicking on the anchor icon, you will be able to modify the statement’s possible responses. You can select from predefined responses or add your own custom response. Additionally, this option allows you to enable or disable the ‘Not Applicable‘ choice, which is commonly used in our standard surveys.

In the short video below we show you how to edit your anchors, choose from system anchors, or create custom anchors

Note: You have the ability to add the same anchors for all statements by utilizing the feature that Comparative Agility offers.

The short video below shows you how to apply anchors to all statements

Editing Recommendations

This option will allow you to see current and create new recommendations.

In the short video below we show you a visual demonstration of how to edit and create new recommendations

Creating Comment Statement

To create a comment or convert an existing statement into a comment, click on More and select the Convert to Comment option.

The short video below shows you how to convert a statement into a comment

Deleting a Statement

To delete a statement, click on More and choose the Delete option. Please be aware that this action is irreversible.

In the short video below you will see how to delete a statement

Selecting and Deselecting Statements

Select the statements to be included in the survey by default by checking or unchecking the box to the right of each statement. Please note that Admins or Account Owners will still have the ability to modify this setting at a team level.

In the short video below we show you how to select and deselect statements before saving your changes

Add New Dimension

In case you would like to add a new dimension with or without characteristics, simply click on the Dimensions icon and select between the two options. A new dimension will be added at the end, where you can fill out the fields with the dimension name and statements.

The short video below shows you how to add new dimensions

Add Dimensions from Genuine Surveys

If you would like to add dimensions and/or statements from different genuine surveys, simply open Genuine Surveys and choose from the variety of surveys. Drag and drop the ones you would like to include.

In the short video below we show you how to add dimensions from Genuine Surveys

General Options

Comparative Agility offers a variety of options that you could utilize in your surveys, such as:

  • Enable Mandatory Last comment which will be added at the end of the survey, giving the respondents the place to share their thoughts
  • Enable Optional Comments which will give the respondents the possibility to add a comment tied to a specific statement
  • Randomize anchors which give the respondents the same anchors but in a different place

The short video below shows you how to enable these general options

If you ever need any assistance or have any questions please reach out to our support team at support@comparativeagility.com and we will be more than happy to assist you.





If you require any further information, please send us an email and we will get back to you right away!